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If you are dissatisfied with your order for any reason, you can return your item in saleable condition for a full refund of the purchase price. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. Please mail your package in a prepaid, traceable method to the address below.
Louise Waller
15550 N. Columbus Blvd.
Tucson, AZ  85739
Custom orders are not refundable. I will be working with you to verify your satisfaction during production and before shipping. I definitely want to discuss your concerns with you, if you are dissatisfied for any reason. I will do what I can to fix any issues, but I don't offer refunds on custom work.  
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